For invited pilot households
This page is for families who’ve been invited to take part in the All Is Well pilot. Here’s what it is, what we ask of you, and how our text message alerts work.
What the pilot is
The pilot places a small device in your family member’s home. It runs scheduled daily check-ins, and if one is missed or the device has a problem, the caregivers you name are alerted by text and email.
It’s meant to be a gentle safety net. It doesn’t replace a phone call, a visit, or anyone’s judgment.
What we ask of families
- Talk with your family member first. We only install with their agreement.
- Tell us a little about their home Wi-Fi and a good spot for the device.
- Name at least one caregiver who agrees to receive text alerts. A second contact is welcome.
- Share honest feedback while we learn what works.
Text alerts are how the pilot reaches caregivers, so a primary contact must agree to them to take part; they’re free from us, and consent is never a condition of any purchase.
All Is Well pilot alerts: text message program
Program: All Is Well pilot alerts, sent by CopusLabs LLC d/b/a All Is Well.
What you’ll receive: check-in alerts and device status notices about your loved one’s All Is Well device — for example, a text when a scheduled check-in is missed or the device loses power or Wi-Fi.
How often: Message frequency varies; typically 0–3 messages per day, only when something needs your attention, plus an occasional weekly summary. Message and data rates may apply.
To stop or get help: Reply STOP to cancel at any time. Reply HELP for help or contact us at contact@get-aiw.com or +1 (913) 388-2194.
Consent is not a condition of any purchase.
See our Privacy Policy and SMS Terms.
SMS terms v1 · 2026-10-14
It takes about ten minutes. You’ll need your family member’s first name, their city and state, and a mobile number for each caregiver.
Common questions
What happens if we’re not home, or are away on vacation?
Tell your coordinator before you travel. We’ll agree on how to handle the days you’re away, so a planned absence doesn’t surprise the caregivers who receive alerts.
What do the texts look like?
Short and plain. They say who the alert is about and what happened. Here are two examples, using a made-up name:
All Is Well: Margaret’s scheduled check-in was missed this morning. Please try reaching her. Reply STOP to opt out.
All Is Well: Margaret’s device has lost its Wi-Fi connection. Reply HELP for help or STOP to opt out.
How do I stop the texts?
Reply STOP to any message and you’ll be removed right away. You can also email contact@get-aiw.com or call +1 (913) 388-2194. Reply HELP at any time for help.